Booking & Cancellation Policy

Booking Policy

  • To confirm the online cab bookings, an advance amount needs to be paid by the customer. The advance amount is based on the trip estimated cost and will be adjusted against the final amount payable at the end of the trip.
  • For every confirmed booking, a car will be allotted within 24 hours before the trip. The customer will get an email and sms with the car and driver details after the allotment.
  • Booking voucher in print out or in email is necessory to show at the time of boarding.
  • For booking modification or cancellation, customer can reach us on 'booking@bookmytaxi.co'.
  • Customer can pre-pone the booking without any modification fee up to 72 hrs of the revised pick-up date / time. Acceptance of modofication will be subject to availability of the vehicle.
  • Customer can post-pone the booking without any modification fee up to 72 hrs of the existing booking date / time. Acceptance of modofication will be subject to availability of the vehicle.
  • Modification can be done after starting the trip at the descrition of BookMyTaxi.co
  • Balance payment is to be done to driver in cash or you can request online payment link form BookMyTaxi. 

Cancellation Policy

Full refund for cancellations before 72 hours prior to pick-up time. No refund for cancellations within 72 hours prior to pick-up time / Date.